The general number list is a place for storing numbers only accessible to the administrator. The administrator can use the general number list to manage non-user-specific phone numbers that he wants to make available for use in the user's Cid number reachability chains. This way the administrator can control which general number list numbers each user is allowed to use as answering points.

The general number list automatically includes all the company's Cid numbers assigned to a owner.

The administrator can also choose to add any other phone numbers in the general number list.

To edit the general number list, select "Company" in the task bar on the Cid Manager home page and then click on the "General number list" link on the company start page.

To add phone numbers to the general number list, click on the "Add general number" button at the bottom of the general number list and enter the information of the number to be added. Then, click on "Save".

NB! The number to be added to the general number list can also be a Cid number, provided that:

- the Cid number to be added is in use in the phone network; and
- the reachability service of the Cid number to be added is not Answering Circle.

To copy phone numbers from the general number list to the users' list of answering point numbers, do this:

1. Select the numbers to be copied by checking the boxes on their left side.

2. Click on the "Copy" button at the bottom of the general number list.

3. Select the users to whose list of answering point numbers you want to include the numbers by checking boxes on the left side of the users' names.

4. Click on the "Paste" button at the bottom of the user list.

NB! Phone numbers copied from the general number list are managed centrally from the general number list. Consequently, when you edit a number in the general number list, the changes are automatically saved in the users' lists of answering point numbers.

To remove a phone number from the general number list, click on the "Delete" button on the right side of the appropriate number description.

NB! Cid numbers in use cannot be deleted or edited in the general number list view. To check whether a Cid number is in use, see the number description: if the number is in use, there is no "Delete" button on the right side of the description.