The document titles are links to the actual files. You can save the files to your computer or print them to your printer if you need to view them offline.

Guides

Answering Circle, user guide (pdf)

Service number reports (Report Manager), user guide (pdf)

Answering Circle, Success Rate Reporting, column description (pdf)

If you need assistance with changes (e.g. adding numbers and users), billing issues or common usage situations, please contact Telia's Corporate Customer Care at 020 693 693 (workdays 8.00-16.30).

When you run into technical problems or service incidents, please contact Telia's Technical Corporate Customer Care at 020 693 693 (24 h).